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https://petit.lib.yamaguchi-u.ac.jp/18324
東亞経濟研究 Volume 69 Issue 1
published_at 2010-08-31
Customer relationship management and customer loyalty
Customer relationship management and customer loyalty
Yieh Kaili
fulltext
3.52 MB
C040069000117.pdf
About This Article
All Journal Index
Other Article
『東亜経済研究』の特集号「アジアの消費者と消費社会」(巻頭言)
PP. 1 - 4
Putting consumers "back" into finance (keynote speech)
PP. 5 - 30
Bequest motives and parent-child relations in the U.S., Japan, China and India (keynote speech)
PP. 31 - 59
Recent trends and policies for consumer safety in Korea (keynote speech)
PP. 61 - 65
Empirical analysis on Chinese undergraduates' consumption levels : a case study of the 2006 survey data of Wuhan
PP. 67 - 81
A grobal outlook on consumption and sustainable growth
PP. 83 - 93
An analysis on causes of decline of China's final consumption rate since 1978
PP. 95 - 108
Comparative analysis of farm households on financing medical care and education in rural China
PP. 109 - 122
A study on Chinese credit card users' behavior
PP. 123 - 127
A report from a survey on food safety in human province of China
PP. 129 - 135
Segments and responses to marketing of older consumers in China
PP. 137 - 153
China's NGO microcredit: is it a sustainable industry?
PP. 155 - 170
The effectiveness of family-friendly policies and practices in Hong Kong
PP. 171 - 181
Consumer acculturation of Latin American visitors in Taiwan : a study of food and clothing products
PP. 183 - 192
How authenticity, narrator, and plot of a story affect perceived brand image
PP. 193 - 205
Two-earner households and expenditures on time-saving services : impacts of economic recession in Taiwan
PP. 207 - 220
Customer relationship management and customer loyalty
PP. 221 - 233
A study on the newly-enacted health claims regulations in Korea
PP. 235 - 246
Valuation of consumers' personal information : a South Korean example
PP. 247 - 260
Cross cultural risk-tolerance self-evatuation bias : comparing South Koreans and Americans
PP. 261 - 273
Psychological well-being and its correlates in Japan and China
PP. 275 - 290
Financial well-being of Chineese American households
PP. 291 - 305
The past and future of Japan's household saving rate
PP. 307 - 313
Formation of mass consumption society and consumer behavior in China
PP. 315 - 330
