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This dissertation aims to explore the adoption of fintech to improve the efficiency, stability, and social impact of microfinance institutions (MFIs) for financial inclusion in Laos. In Chapter 2, we delve into the current state of financial inclusion in Laos and identify the primary barriers and challenges obstructing its progress. Additionally, we analyze the role of MFIs in advancing financial inclusion within the country. In Chapter 3, we examine MFI performance and credit default risk using CAMEL rating systems, allowing us to gain a comprehensive understanding of their financial health when extending loans to underserved populations. The findings highlight the importance of MFIs' risk management and financial stability in advancing greater financial inclusion. Chapter 4 concentrates on the role of fintech, exploring its potential benefits and risks for enhancing the efficiency, stability, and social impact of MFIs in promoting financial inclusion in Laos. This study establishes the groundwork for fostering more inclusive and sustainable financial practices in the country. Furthermore, it emphasizes the necessity of addressing fintech-related risks as well as balancing the relationship and transaction banking to fully maximize its potential for MFIs seeking to enhance their efficiency, stability, and social impact through fintech adoption. To understand the factors that affect fintech adoption in MFIs, we develop a theoretical model in Chapter 5 by extending the Technology Acceptance Model (TAM) with perceived risk, government support, and regulation. Surveying managing directors from MFIs provides useful data, and the effectiveness of the extended TAM is validated through Structured Equation Modeling (SEM). This study contributes to theoretical development by enriching TAM with additional variables. Applied this extended model in the context of MFIs in Laos, it provides a more comprehensive understanding of fintech adoption, strengthening TAM's credibility, and contributing to a robust theoretical framework for fintech adoption within the scope of MFIs. Consequently, our study provides practical guidance for practitioners seeking to strengthen influential factors and overcome obstacles in the fintech adoption of MFIs. Through an examination of the situation of financial inclusion in Laos, the role of MFIs in driving financial inclusion, their performance, credit default risk, and fintech adoption, this dissertation demonstrates the potential of fintech and its role in improving the efficiency, stability, and social impact of MFIs for financial inclusion in Laos. Ultimately, it may contribute to the advancement of the country's financial ecosystem and support societal progress.
Creators : SOMESANOOK PHONGSOUNTHONE
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