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Nakada Norio

Affiliate Master Yamaguchi University

Motivation of hospital personnel affects financial independence and patient satiability of a hospital

山口経済学雑誌 Volume 56 Issue 1 Page 117-133
published_at 2007-05
C050056000106.pdf
[fulltext] 1.37 MB
Title
病院職員のモチベーションは病院の財政的自立と患者満足度に影響を与える
Motivation of hospital personnel affects financial independence and patient satiability of a hospital
Creators Sugi Kazuro
Creators Nakada Norio
Source Identifiers
The aim of this study was to examine if patient satiability is related with the financing situation of a hospital, and motivation and communication of the staff have influence on patient satiability and the financing situation. We performed questionnaire survey in 1822 hospitals on August 2005. It was proved that there was positive relation between balance rate and patients satisfaction, and that motivation and communication of the staff have influence on patient satiability and the financing situation. And also it revealed that motivation of a doctor makes a financing state of a hospital better, and that that of a nurse makes patients satiability better.
Languages jpn
Resource Type departmental bulletin paper
Publishers 山口大學經濟學會
Date Issued 2007-05
File Version Version of Record
Access Rights open access
Relations
[ISSN]0513-1758
[NCID]AN00243258
[isVersionOf] [URI]http://ci.nii.ac.jp/vol_issue/nels/AN00243258_jp.html
Schools 経済学部